Build your own retail CRM, no code required
Manage customer relationships, track sales, and optimize marketing with a customizable CRM tailored for your retail business.
Tailor your retail CRM to your needs
Build a CRM that matches your retail workflow. Add only the features and views you need today, with the flexibility to update as your business grows.
Customer database management
Sales pipeline tracking
Email campaign management
Order & purchase tracking
Task and reminder setup
Customer feedback collection
Unify your customer data in real time
Connect spreadsheets, CRMs, and POS systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your retail business.
Custom access for every team. Built-in security, no dev time.
Give your retail team the right tools and data access they need. Set up secure logins, user groups, and permissions—no IT support needed.
Advanced permissions
Provide tailored access for store staff, managers, and support—so each role sees only the info they need.
User groups
Provide tailored access for store staff, managers, and support—so each role sees only the info they need.
Automations
Connect with POS, email, or other retail tools to automate reminders, notifications, and follow-ups.
Works on any device
Let your team access the CRM at the counter, in the back office, or on the go—mobile-ready by default.
Easy, secure logins
Use Google, email, or SSO logins so staff can access the CRM securely—no IT tickets required.
Security
Keep customer and sales data secure with SOC2 and GDPR compliance, plus detailed access controls.
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An AI assistant for sales teams
Sales teams can ask AI for customer info, orders, or insights—answers appear instantly inside your retail CRM portal.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Launch your retail CRM in minutes using drag-and-drop blocks and built-in templates.
Consolidate your stack
Add features like inventory tracking or loyalty programs as your retail workflows change—no rebuild needed.
Flexible as you grow
Start with a CRM, then add order forms, vendor portals, or analytics—all in one place.
Build a fully custom retail CRM in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
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Frequently asked questions
Build your retail CRM in minutes