Manage reservations, track customer preferences, and enhance service with a customizable CRM tailored to your restaurant's needs.


Add only the tools and workflows your team relies on. Adapt your CRM as your restaurant grows, adjusting features and views—no code required.
Connect reservation systems, POS, and CRMs with real-time sync—or manage everything in Softr Databases. Create a unified source of truth for your restaurant.
Give restaurant staff tailored tools for reservations, guest management, and marketing. Quickly set up logins, roles, and permissions—no IT help needed.
Provide managers, servers, and marketing team members with tailored dashboards for their daily tasks.
Provide managers, servers, and marketing team members with tailored dashboards for their daily tasks.
Connect to your POS or marketing apps to automate guest follow-ups, reservation confirmations, and more.
Staff can access CRM tools on desktop or mobile—perfect for managing reservations from anywhere.
Allow team members to log in with Google, email, or SSO for quick, secure access to restaurant data.
Keep guest and business data secure with SOC2 and GDPR compliance, plus robust access controls.
Let your staff ask AI about reservations, guests, or sales data—answers appear instantly inside your restaurant CRM portal.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your restaurant CRM in minutes with drag-and-drop blocks and ready-made templates.
Add features for reservations, guest notes, or loyalty as your restaurant CRM needs change.
Start with your CRM, then add staff portals, order tracking, or feedback forms—all in one place.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A restaurant CRM is a secure platform where restaurant staff and management can log in to access and manage customer information, reservations, feedback, loyalty programs, and marketing campaigns. It keeps all your guest interactions and data organized in one place, so you don’t have to juggle spreadsheets or scattered notes. This makes it easier to personalize service, track guest preferences, and deliver a smooth experience for your team and your diners.
Softr makes it simple to build a restaurant CRM tailored to the way your restaurant operates. You can connect your existing data—like customer lists in Airtable, feedback forms in Notion, or reservation schedules in Google Sheets—and set up a portal where staff can view guest profiles, track reservations, send marketing messages, and manage loyalty programs, all in one place.
You don’t need to code anything. You can start with a template or build from scratch, customize the look and feel, decide who can access what information, and brand it to match your restaurant. It’s quick to launch, easy to update, and flexible enough to grow as your needs change.
You can include a wide variety of features in your restaurant CRM, depending on your restaurant’s workflow. Some of the most common ones are:
\- User logins – so each staff member or manager can securely access relevant data
\- Custom dashboards – to display reservation stats, guest feedback, or marketing analytics
\- Forms – for recording new bookings, collecting feedback, or onboarding new staff
\- File sharing – for uploading training materials, menu changes, or promotional assets
\- Search and filters – to quickly find customer details, past reservations, or loyalty status
\- Tables, lists, and detail views – to organize contacts, reservations, or guest preferences
\- Comments or status updates – to keep staff communication in one place
\- Charts – to visualize reservation trends, guest demographics, or campaign results
\- Calendar view – for tracking reservations, events, or staff schedules
\- Permissions and roles – so staff only see the data relevant to their job
Everything is built using Softr’s drag-and-drop blocks, so you can set up these features without writing code. And if your needs change, it’s easy to update the CRM whenever you like.
No coding skills are needed. You can build your restaurant CRM entirely with Softr’s visual editor. Everything from layouts to user permissions can be easily customized without writing a single line of code.
Yes. You can manage multiple restaurants or teams within a single restaurant CRM portal. Each user only sees the content and data assigned to them, based on their login and role. This is particularly useful for restaurant groups, franchise owners, or anyone overseeing multiple locations or staff teams.
Softr supports a wide range of data sources for your restaurant CRM. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also bring in restaurant data from other sources using the REST API.
You’re not limited to just one. You can integrate multiple data sources into the same CRM and display them together—so your restaurant CRM can pull in information from both Airtable and HubSpot at once. Most sources support real-time, two-way sync, so any changes in your app or data source stay in sync automatically.
Yes, Softr gives you full control over how users experience your restaurant CRM. You can customize the layout, navigation, and content to match your restaurant’s brand and workflows. Each page or section can be shown or hidden based on who’s logged in, so each team member or manager only sees what’s relevant to them.
You can also set up different user roles, such as manager, staff, or admin—and define exactly what each role can view or edit. For example, managers can see all booking and sales data, while staff members might only see today’s reservations or tasks. You can also create personalized dashboards by filtering data based on the logged-in user.
This customization is especially helpful when managing multiple restaurants, teams, or locations in the same CRM. It ensures a secure, streamlined, and tailored experience for everyone involved.
Yes, you can. You don’t need to import your restaurant data from another system to get started with Softr. If you’re starting from scratch, you can use Softr Databases, which is built into the platform and integrates seamlessly with your restaurant CRM application.
If you already manage restaurant data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those too. There’s also a REST API connector if you want to bring in data from other sources. Either way, you’re in control of how your restaurant data is structured and displayed in your CRM.
Yes, you can fully white-label your restaurant CRM in Softr. You can use your own logo, brand colors, fonts, and custom domain to make the CRM feel like a seamless part of your restaurant’s brand. You can also remove all Softr branding, so your staff and team only see your restaurant’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your restaurant CRM. You can adjust colors, fonts, spacing, and page structure to match your restaurant’s look and feel. You can also decide how each page is organized, choose which blocks go where, and set what different users—like managers or staff—see when they log in.
To display your data, you can add different types of blocks depending on what you need:
\- Table blocks – to show structured data like reservations, inventory, or staff schedules
\- List or Card blocks – to highlight things like customer profiles, menu items, or supplier contacts
\- Detail View – to show one record at a time, like a reservation or staff member profile
\- Forms – for data collection
\- Charts – to visualize sales or inventory trends
\- Calendar blocks – to display bookings or events
If your needs change later, it’s easy to go back and update your CRM right in the visual builder.
Softr is built with security in mind. All data is encrypted both in transit (TLS) and at rest, and your restaurant CRM is hosted on secure, reliable infrastructure. Softr apps also give you full control over who can access and manage information. You can set up role-based permissions, manage users directly within your data source, set visibility rules, and apply global restrictions to protect sensitive restaurant data across your entire CRM.
For CRMs connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it just displays it in real time based on your access settings. You’re always in control of your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your restaurant’s information safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your restaurant CRM needs more users or features, you can compare paid plans to find the right fit: <http://softr.io/pricing>
Softr is designed to make it easy to create fully functional, user-facing apps—like restaurant CRMs, team portals, and internal tools—without needing to write code or hire developers. What sets it apart is how quickly you can go from idea to a working CRM, and how seamlessly it connects with your existing data.
Unlike some no-code platforms that focus on mobile apps or require more technical skills, Softr is built for non-technical teams who want full control over layout, user experience, and permissions. You can build on top of real-time data from tools like Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded CRMs that your restaurant staff can log into.
You can customize everything visually—from content and design to user roles and permissions. And because Softr includes features like forms, conditional logic, and API support out of the box, you don’t need to combine multiple tools to launch a full-featured CRM.
Yes. Softr supports a wide range of integrations so you can connect your restaurant CRM to the rest of your software stack. You can sync with tools like Stripe for payments, integrate communication platforms, and automate tasks using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced workflows.
Whether you need to send order data to another system, trigger automations based on reservation updates, or display information from other restaurant tools, you can build it into your CRM—no coding required.