Build your own customer success health score tracker, no code required
Monitor customer satisfaction, identify trends, and enhance retention with a customizable tracker tailored to your team's needs.
Customize your health score tracker
Build a customer success tracker that fits your workflow. Add only the features you need now and adjust as your team’s process evolves.
Customer profile management
Health score calculation & display
Touchpoint & interaction tracking
Alerts for at-risk accounts
Task assignment for follow-ups
Customizable reporting & filtering
Track all your customer health data in real time
Connect spreadsheets, CRMs, and support systems with real-time sync—or manage everything in Softr Databases. Create a single source of truth for customer success.
Custom access for every team. Built-in security, no dev time.
Empower your customer success team with personalized dashboards and secure access. Track health scores and metrics—no IT help required.
Advanced permissions
Give customer success managers and leaders tailored dashboards—each role sees just the data they need.
User groups
Give customer success managers and leaders tailored dashboards—each role sees just the data they need.
Automations
Connect with tools like Make, Zapier, or N8N to automate updates and notifications based on customer health changes.
Works on any device
Track customer health metrics and updates on any device. All dashboards are mobile-ready out of the box.
Easy, secure logins
Let your team access dashboards securely with Google, email, or SSO logins—no IT tickets needed.
Security
Keep customer success data protected with SOC2 and GDPR compliance, plus precise access controls.
.svg)
An AI assistant for success teams
Success teams can ask AI for insights on account health—AI answers instantly, right in your tracker dashboard from live data.
Why Softr vs other software
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Easy, fast setup
Set up your health score tracker dashboard in minutes with simple drag-and-drop blocks.
Consolidate your stack
Easily add reports, metrics, or new tracking fields as your customer success needs change.
Flexible as you grow
Track health scores, manage customer data, and view dashboards—all in one unified workspace.
Build a fully custom customer success score tracker in minutes
Connect to your data in seconds
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Customize layout and logic
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Publish and launch
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.
250+
600+
Frequently asked questions
Build your customer success health score tracker