Manage appointments, track customer details, and optimize services with a custom CRM tailored to your auto shop's needs.


Build an auto shop CRM that fits your workflow. Add only the features and views your team needs, and adapt it as your business grows.
Connect spreadsheets, service records, and scheduling tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your auto shop.
Give service advisors, technicians, and managers the right tools and access for auto shop operations. Set up secure logins, user groups, and permissions—no dev work needed.
Provide tailored access for service advisors, techs, and managers—each role sees only the info they need in the CRM.
Provide tailored access for service advisors, techs, and managers—each role sees only the info they need in the CRM.
Connect with Make, Zapier, or N8N to automate customer reminders, work order updates, and invoice tasks.
Your auto shop CRM is mobile-ready—access and update records from the front desk or the shop floor.
Staff can log in securely with email, Google, or SSO—no IT support needed for quick CRM access.
Keep customer and service data protected. Softr is SOC2 and GDPR compliant, ensuring strong access controls.
Sales staff can ask AI about leads, schedules, or deals and get fast answers right inside your auto shop CRM—no extra tools needed.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Launch your auto shop CRM in minutes using simple drag-and-drop blocks and ready-made templates.
Add service tracking, appointment scheduling, or new workflows as your shop’s needs change—no rebuild.
Start with a CRM, then add customer portals, repair forms, or reports—all in one place, no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












An auto shop CRM is a secure platform where your shop's customers and staff can manage everything related to car repairs and services. Customers can log in to check the status of their vehicles, view service history, approve estimates, and communicate directly with your team. This centralizes all updates and documents, so you don’t have to juggle emails and phone calls. It’s a great way to keep your workflow organized and provide a better experience for both your customers and your auto shop team.
Softr makes it simple to create an auto shop CRM tailored to how your repair shop operates. You can connect your existing data, like service records in Airtable, customer information in Hubspot, or notes in Notion, and set up a portal where customers can log in, check appointment details, approve work orders, and access invoices—all in one place.
You don’t need any coding skills. Start with a template or build from scratch, customize layouts, manage permissions, and brand it to match your shop. It’s fast to set up, easy to keep updated, and flexible as your shop grows. Softr keeps your operations running smoothly and projects a polished, professional image to your customers.
You can add a variety of features to your auto shop CRM, depending on how your team runs things. Common features include:
\- User logins – so each customer can securely access their own vehicle info
\- Custom dashboards – to display repair status, appointment schedules, or invoices
\- Forms – for booking appointments, collecting feedback, or requesting estimates
\- File sharing – so customers can upload documents or download receipts
\- Search and filters – to help users quickly find past services or invoices
\- Tables, lists, and detail views – to show repair records, upcoming appointments, or parts orders
\- Comments or status updates – to keep communications organized
\- Charts – to visualize repair stats, service trends, or cost breakdowns
\- Calendar view – for tracking upcoming service appointments or deadlines
\- Permissions and roles – so different users (customers, technicians, managers) see only what’s relevant to them
All these features are created using Softr’s drag-and-drop blocks—no coding needed. If your workflow changes, updating your CRM is quick and easy.
No coding is required. You can build your auto shop CRM completely in Softr’s visual editor. Everything from layout to user permissions can be customized—no programming experience necessary.
Yes. You can manage multiple customers, vehicles, and even different service teams within a single auto shop CRM portal. Each user only sees the content and data relevant to them, based on their login and assigned role. This is especially helpful if your auto shop works with individual customers, fleet accounts, or multiple technicians handling separate jobs.
Softr supports a wide variety of data sources for your auto shop CRM. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. You can also use the REST API to bring in data from other systems.
You’re not limited to a single source. For example, you can display vehicle service records from Airtable and appointment schedules from Google Sheets side by side in your CRM. Most integrations support real-time syncing, so updates are reflected throughout your auto shop CRM automatically.
Yes, Softr allows you to tailor the user experience and permissions in your auto shop CRM. You can customize the layout, navigation, and content to match your shop’s workflow and branding. Each page or section can be shown or hidden based on who’s logged in, so customers, technicians, and managers only see what’s relevant to them.
You can also set up specific user roles, such as customer, mechanic, service advisor, or admin, and define exactly what each role can view or edit. For example, customers can view only their repair history and invoices, while staff can manage all work orders and records. This customization keeps your CRM secure, organized, and tailored for every user.
Yes, absolutely. You don’t need to migrate data from another system to start building your auto shop CRM with Softr. If you’re starting from scratch, you can use Softr Databases, which are built right into the platform and work seamlessly with your CRM workflows.
If you already track customer or vehicle data in tools like Airtable, Google Sheets, Notion, or other platforms, you can connect those as well. There’s also a REST API connector for bringing in data from different sources. Either way, you control how your data is organized and displayed in your auto shop CRM.
Yes, you can fully white-label your auto shop CRM in Softr. You can use your auto shop's logo, custom colors, fonts, and your own domain to make the CRM look and feel like a natural extension of your shop. You can also remove all Softr branding, so when your staff or customers log in, they only see your shop’s branding throughout the entire experience.
Absolutely. Softr gives you a lot of flexibility to customize both the design and layout of your auto shop CRM. You can adjust colors, fonts, spacing, and how each page is structured to fit your shop’s identity. You also control which blocks go where, and what information mechanics, service advisors, or customers see when they log in.
To display your data, you can use different types of blocks depending on your needs:
\- Table blocks – to show things like service appointments, work orders, or parts inventory
\- List or Card blocks – to highlight customer profiles, vehicle information, or service packages
\- Detail View – for a deep dive into a specific job, customer, or vehicle history
\- Forms – for collecting service requests or feedback
\- Charts – to track shop performance metrics
\- Calendar blocks – for scheduling appointments or service reminders
You can make changes anytime in the visual builder, so updating your CRM is simple.
Softr is designed with security at its core. All of your auto shop CRM data is encrypted both in transit (TLS) and at rest, and your CRM is hosted on secure, reliable infrastructure. Softr also lets you control who can see and do what inside your CRM, so you can set up role-based permissions for service technicians, advisors, managers, and even customers when needed.
If you connect your CRM to external data sources like Airtable, Notion, or SQL, Softr doesn't store your data—it simply displays it in real time, following your chosen access settings. You always stay in control of your shop's data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to keep everything safe and secure.
You can get started building your auto shop CRM for free. Softr’s Free plan allows you to create one app with up to 10 app users and 2 user groups, supporting standard data sources like Softr Databases, Airtable, and Google Sheets.
If your CRM needs to support more users or advanced features, you can explore Softr’s paid plans for additional scalability and functionality. You can compare plans anytime on Softr’s pricing page.
Softr is designed to make it easy for you to build fully functional tools for your auto shop—like CRMs, scheduling systems, or internal dashboards—without writing code or hiring developers. What makes Softr stand out is how quickly you can turn your auto shop’s workflow ideas into a working CRM, and how easily it connects with your existing data.
Unlike some no-code tools focused strictly on mobile apps or developer-heavy platforms, Softr is made for non-technical teams who want full control over design, user permissions, and workflow. You can use real-time data from sources like Airtable, Google Sheets, or Softr Databases and build a secure, branded CRM for your auto shop team.
Everything is visual—from design tweaks to deciding who sees what. Plus, Softr gives you built-in features like user roles, forms, conditional logic, and API support, so you don’t need a patchwork of tools to get your CRM up and running.
Yes, you can. Softr supports a wide variety of integrations, so you can connect your auto shop CRM to the other tools you use. For example, you can sync payments with Stripe, communicate with customers using Intercom, and automate tasks using Zapier, Make, or N8N. Softr also supports REST API and webhooks for more advanced automation.
You can easily set up automations—such as sending notifications when a new service request comes in, tracking inventory, or updating customer records—without writing code. This keeps your auto shop workflows running smoothly and saves your team time.