Feature Requests Database Template

Your Feature Requests database at a glance

This template helps product teams capture, organize, and prioritize customer feedback in one connected system. It turns scattered requests into a clear, actionable product roadmap.

Core tables for Users, Customers, Feature Requests, and Releases link together natively. When a customer submits a request, it automatically connects to their company profile and gets assigned to a product manager.

Built-in AI automatically categorizes new requests based on their description. It also researches customer websites to draft company descriptions, and instantly generates grouped, customer-facing release notes.

Why managing feature requests in spreadsheets breaks down

Relying on spreadsheets to track product feedback quickly becomes chaotic. As requests pile up, rows get duplicated, details get lost, and tracing a feature back to the exact requesting customer is nearly impossible.

What a structured database changes

A relational setup enforces clean data by linking objects naturally, letting you connect a single bug report to multiple users without copy-pasting across messy rows. Every column enforces a strict data type, ensuring statuses, priorities, and target dates never break.

This is exactly what Softr Databases are designed for.

What you can do with this template

Log incoming features and assign them instantly to product managers based on urgency. You can then bundle completed requests into structured release versions to keep your development pipeline moving.

Thanks to native AI capabilities, this feedback system self-maintains. It automatically summarizes complex technical features into user-friendly release notes and categorizes incoming bugs instantly.

Who is this Feature Requests database for

This template provides out-of-the-box value for product-led organizations aiming to build what their users actually want.

• Product Managers: Prioritize backlogs, assign tickets, and align development timelines with user needs.
• Customer Success Teams: Track client requests dynamically and monitor how many features a specific company has submitted.
• Founders: Maintain a high-level view of product development, upcoming releases, and team progress.

How to take it further

You can easily tailor this database to match your current product cycle. Edit the priority dropdowns, add custom fields for technical specs, or adjust the AI prompts to match your company's tone.

Connect your existing feedback instantly via bulk CSV import. This allows your team to upload historical backlogs and start with a fully populated roadmap on day one.

When you are ready, transform this tracker into a complete product portal. You can create a public roadmap or a customer-facing submission form that writes directly to your database.

By applying flexible users and permissions, you securely control exactly what internal teams and external customers can see. Starting with a well-structured database makes building these robust web applications effortless.