Streamline client interactions, manage services, and enhance efficiency with a customizable CRM tailored to your business needs.


Create a service CRM tailored to your workflow. Start simple, add only the features you need, and adapt as your service processes evolve.
Connect spreadsheets, CRMs, and support tools with real-time sync—or manage everything in Softr Databases. Create a single source of truth for your service team.
Equip your sales and support teams with the right CRM tools. Set up secure logins, user groups, and granular permissions—no IT support needed.
Give sales reps, managers, and support staff tailored access—so each role works with just the right CRM data and dashboards.
Give sales reps, managers, and support staff tailored access—so each role works with just the right CRM data and dashboards.
Integrate with Make, Zapier, or N8N to automate lead capture, follow-ups, and status updates—reducing manual CRM work.
Access and update CRM data from anywhere. Your CRM app is fully mobile-ready out of the box.
Provide your team with Google, email, or SSO logins for fast, secure access to CRM tools—no IT tickets required.
Keep customer and sales data safe with SOC2 and GDPR compliance, plus advanced access controls for your CRM.
Let sales teams ask AI for lead info, updates, or next steps—get instant answers right inside your CRM, powered by Softr.
No more one-size-fits-all tools or costly custom builds. Softr is easy to use and fully customizable, so you can launch faster, adapt as you grow, and skip the complexity of traditional software.
Create your service CRM in minutes with drag-and-drop blocks and ready-made CRM templates.
Easily add pipelines, integrations, or automations as your service workflows change—no rebuilds needed.
Start with your CRM, then add service dashboards, portals, or forms—all in one place, no extra tools.
Integrate with your spreadsheets and databases, including Airtable, SQL, Hubspot, Google Sheets, Supabase, BigQuery, and more—in just a few clicks. Your data is always secure and in sync.
Drag and drop customizable building blocks with various views and functionalities. Granular permissions allow you to control what data each user can access, and which actions they can take.
Ship applications that your team will love in minutes or hours, instead of days or weeks. Deploy on both desktop and mobile.












A service CRM software is a centralized platform where your team can manage customer relationships, track support tickets, monitor ongoing projects, and access client communications all in one place. It keeps everything organized, so you don’t have to juggle multiple spreadsheets or email threads. This helps your support and service teams provide faster, more personalized assistance and ensures that important details don’t slip through the cracks.
Softr makes it simple to create a service CRM software tailored to your workflow. You can connect your existing data sources, such as Airtable, HubSpot, Notion, monday.com, SQL, and more, to build a platform where your team can view customer details, update support tickets, assign tasks, and track progress, all in one place.
No coding is needed. You can start with a template or build your CRM from scratch, customize the layout, control user permissions, and brand it for your company. It’s quick to set up, easy to maintain, and flexible enough to adapt as your service operations evolve. This keeps your team organized and ensures a seamless customer experience.
You can add a variety of features to your service CRM software, depending on your team’s needs. Common features include:
\- User logins – so each support agent or manager can access the right information
\- Custom dashboards – to display customer details, ticket statuses, or KPIs
\- Forms – for logging new support requests, customer feedback, or internal notes
\- File sharing – so your team can upload and access contracts or case files securely
\- Search and filters – to quickly find specific tickets, customers, or interactions
\- Tables, lists, and detail views – to display ongoing projects, tasks, or account histories
\- Comments or status updates – so team members can communicate and track progress
\- Charts – for visualizing performance metrics or case resolution times
\- Calendar view – to track follow-ups, deadlines, or appointments
\- Permissions and roles – to ensure each team member only accesses what they need
All these features can be built using Softr’s drag-and-drop interface, so you don’t need any coding. If your process changes, you can easily update your CRM as needed.
No coding is required. You can build your entire service CRM software using Softr’s visual editor. Everything from layout to roles and permissions can be managed without writing a single line of code.
Yes. You can manage multiple clients or teams within a single service crm software workspace. Each user only sees the records, tasks, and data relevant to them, depending on their login and assigned role. This makes it easy for service providers or support teams to keep different client interactions and projects organized, all in one place.
Softr supports a broad range of data sources you can use with your service crm software. You can connect to Airtable, Google Sheets, Notion, Coda, monday.com, HubSpot, Clickup, Xano, Supabase, PostgreSQL, MySQL, SQL Server, MariaDB, BigQuery, and more. The REST API integration lets you include even more sources if needed.
You’re not limited to just one—your crm can pull in data from multiple sources at once, so you could manage support tickets in Airtable and client details in HubSpot, all within the same app. Most data sources support two-way sync, so updates in your service crm software or external tools stay in sync automatically.
Yes, Softr lets you fully tailor the look, navigation, and overall experience for your service crm software users. You can brand the crm interface and adjust which content is visible to each user based on their role or login.
You can set up roles such as admin, service agent, or client and control exactly what each user can view or edit. For example, service agents can only see their assigned tickets, while managers can access all client records. You can also create dynamic views that filter data based on the logged-in user, keeping the crm interface relevant and secure for every team member.
Yes, you can. You don’t need to import your customer or service records from another system to start using the service crm software. If you’re starting fresh, Softr Databases is built into the platform and works seamlessly with your crm setup.
If you do have existing data in tools like Airtable, Google Sheets, HubSpot, Notion, Coda, monday.com, Supabase, or SQL, you can connect those as well. There’s also a REST API connector if you need to bring in data from other sources. This way, you have complete flexibility over how your crm data is structured and displayed.
Yes, you can fully white-label your service CRM software in Softr. You can use your own logo, brand colors, fonts, and custom domain to make your CRM feel like a seamless part of your company. You can also remove all Softr branding, ensuring your users only see your organization’s identity throughout the experience.
Yes, you can. Softr gives you a lot of flexibility to control both the design and layout of your service CRM software. You can adjust colors, fonts, spacing, and page structure to match your brand. You can also choose how each page is organized, decide which blocks go where, and set what different users see when they log in.
To display your CRM data, you can add various types of blocks depending on your workflow:
\- Table blocks – for structured data like client records, task lists, or pipelines
\- List or Card blocks – to highlight things like contacts, accounts, or service tickets
\- Detail View – to show one record at a time, such as a client profile or ticket summary
\- Forms – for capturing new leads or service requests
\- Charts – to visualize sales, support, or performance metrics
\- Calendar blocks – to display appointments, follow-ups, or deadlines
If your CRM content or design needs change, you can always make updates directly in the visual builder.
Softr is built with security in mind. All data is encrypted in transit (TLS) and at rest, and your apps are hosted on secure, reliable infrastructure. Softr apps give you full control over who can access and manage information in your service CRM software. You can set up role-based permissions, manage users directly within your data source, configure visibility rules, and apply global restrictions to protect sensitive CRM data across your app.
For CRMs connected to external data sources like Airtable, Notion, or SQL, Softr doesn’t store your data—it simply displays it in real time based on your settings. You always control your data and who can view or edit it.
Softr also follows industry best practices for authentication, access control, and platform monitoring to help keep your CRM data safe.
You can get started for free. Softr’s Free plan lets you publish one app with up to 10 app users and 2 user groups, and includes support for all standard data sources like Softr Databases, Airtable, Google Sheets, and more.
If your service CRM software needs more users or advanced features, you can review the paid plans here: <http://softr.io/pricing>
Softr is designed to make it easy to build fully functional, user-facing apps—like service CRM software, customer portals, and internal tools—without needing to code or rely on a development team. Softr stands out for how quickly you can go from idea to a working CRM, and how well it connects with your existing data sources.
Unlike some no-code tools focused on mobile apps (like Glide) or developer-centric platforms (like Retool), Softr is built for non-technical teams who want complete control over layout, user experience, and permissions. You can build on top of real-time data from Airtable, Google Sheets, Softr Databases, or SQL, and create secure, branded CRMs for your team or customers.
You can customize everything visually—from content and design to who sees what. Softr includes built-in features like user roles, forms, conditional logic, and API support, so you don’t have to combine multiple tools to create a polished solution.
Yes. Softr supports a wide range of integrations, so you can connect your service CRM software to the rest of your toolset. You can sync with platforms like Stripe for payments, Intercom for chat, and automate workflows using Zapier, Make, and N8N. Softr also supports REST API and webhooks for more advanced automation.
Whether you want to send CRM data to another system, trigger automations based on user actions, or display information from other tools, you can build these workflows into your CRM—without writing any code.