
FAQ about pricing changes
NOTE: If you need more time to upgrade your plan within legacy plans (e.g from Monthly to Yearly), we offer a 2-week grace period starting from February 6th, 2023. Contact us on the customer support chat and we’ll offer it as a one-off change.
The new pricing plans launch on February 6th. Once launched, the old plans will no longer be available, and no upgrade to those is possible.
Unfortunately not. The old plans are no longer available. You can always upgrade to one of our current pricing whenever relevant.
If you are subscribed to one of the old Starter, Professional, or Business plans, you can continue staying on those plans indefinitely. You will keep your ongoing subscription prices (including discounts) and the corresponding functionalities. Please note, however, that the old plans are no longer available, so you won’t be able to upgrade/downgrade to any of the old plans. You can always upgrade to one of our current pricing plans whenever relevant. You can always check out the old pricing structure here.
Nothing will be changed in that case. You will stay on your current plan and will keep the functionalities you have now. Similar to the old customers on Starter, Professional, or Business plans (see above question).
If you started a 30-day free trial on one of the legacy Starter, Professional, or Business plans, then you will automatically continue staying on those plans unless you cancel explicitly.
You will keep and continue using the functionality and the features offered in your current pricing plan. You will also have access to any newly released functionality respective to your plan.
Unfortunately not. The old plans are no longer available. You can always upgrade to one of our current pricing whenever relevant.
Unfortunately, after February 6th, the old plans will not be available, so there won't be a way to upgrade to the yearly plan. But, you can upgrade to it before to keep that plan further.
For any questions about your plan or upgrade, you can contact support@softr.io or write us on the support chat.
Yes! If you’re a non-profit or an en educational institution, you are eligible to receive any plan for a 30% discount. To apply for a discount please fill out the form here, and we will get back to you soon.
You can always check out the old pricing structure here.