What is a community management platform?
A community management platform is a SaaS solution that allows you to create an online space where you can engage members, sell courses, and increase revenue. Instead of relying on social media, you can use community management software to manage every aspect of your community in real-time. Once you bring your community online, you can also use community management platforms to easily provide customer support.
What is the goal of a virtual community?
The goal of a virtual community is to gather your community all in one place and keep them active by providing valuable content, networking opportunities, social walls, and organizing webinars and events.
You can also leverage customer communities for content management, increasing brand awareness, community engagement, and improving retention. Keep your community active through push notifications, private messaging, and activity feeds.
How do I build my own online community?
Build your own online community and social network using no-code, customizable, community management software like Softr. Improve your customer relationship and experience by providing blogs, discussion forms, surveys, a scalable knowledge base, and gamification to your members.
How do I create an online community platform?
Create and launch your fully-branded online community platform on web or mobile apps (iOS and Android,) using an all-in-one community-building software like Softr. Following these steps to help you prepare for creating your online community platform:
1. Identify your goals and expectations for the community
2. Assess your users’ needs
3. Gather feedback from your potential members before launch
4. Set KPIs and other metrics to measure your community’s success
5. Appoint moderators or community managers to help you
6. Pick the perfect community platform
7. Build your community!