Intranet for Technical support and helpdesk software company Template

Build a central hub for your technical support and helpdesk software company's resources, customer service requests, product information, support tickets, and much more. Getting started with softr.io takes 15 minutes, and it is free!

Internal Tool
Intranet

Intranet for Technical support and helpdesk software company Template

The Technical Support and Helpdesk Software Company Intranet is a customizable platform that allows your team to store and share important technical support and helpdesk-related information, such as customer service requests, product information, and support tickets. With our platform, it's easy to manage and access data related to customer support, sales, and supply chain management. The advanced functionalities make it easy to control permissions and visibility, ensuring that sensitive information is only accessed by those who need it. Our platform's user-friendly interface promotes collaboration and helps streamline communication within the technical support and helpdesk teams and with other departments, such as engineering and product development. By centralizing all relevant information in one place, it increases efficiency and ensures that everyone is on the same page when it comes to providing better technical support and helpdesk services.

Different user groups

Manager and employees have different access levels.

Assets filtered by team

Each team within the organization sees relevant assets only.

Newsfeed

Regularly update with news about the company.

Employee directory

All the employee info colelcted in one place.

Feedback submission

Receive and review employee feedback.

Kanban board for onboarding

Track the employee onboarding process