Build call center knowledge management software with no coding.
No more disorganized FAQs or outdated SOPs. Centralize call scripts, training docs, and critical info in one searchable hub—fast and without coding skills.
Trusted by 500,000+ teams worldwide
What we love the most about Softr is the instantaneous, customizable power a no-code platform allows.
David Malbin Founder, Integral Ed
Tailor your knowledge base to fit your workflows
Support knowledge base
Build a searchable hub with FAQs, call scripts, and guides so agents can find answers fast.
Agent onboarding
Create step-by-step onboarding flows with training articles, videos, and internal policies for new call center agents.
Training & courses
Organize coaching materials, video modules, and knowledge checks in one accessible location for ongoing agent development.
Call scripts & templates
Store call scripts, objection handling prompts, and email templates to standardize communication across support teams.
Internal communication log
Log agent feedback, shift handovers, and announcements in a shared space to keep everyone aligned.
Issue tracking system
Enable agents to log, categorize, and follow up on customer issues using custom support forms.
Build your own apps — no coding or design skills needed
Say goodbye to spreadsheets and manual workflows. Use modern blocks like Lists, Tables, Charts, and Forms to easily build your own interface, or customize one of 100+ business app templates.
Create a single source of truth for your data, fast
Connect to your existing databases or spreadsheets and map them to your app in minutes, so everyone can access the same set of reliable, up-to-date information. Control what different users can access, and which actions they can take.
Evolve your tools as your business grows
Add new functionality and data sources to your apps as you need. Softr integrates with 10+ data sources (+ REST API), 30+ apps, and automation tools like Zapier and Make.
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Rated 4.8 in 450+ verified reviews
Read why companies and operators love Softr.
"They say that if you can’t explain it in a simple way, you don’t understand it well enough. I say the same thing about any software. If you can’t figure it out in the first 10 min by yourself without any tutorial, it’s probably not for you. Since the first moment we discovered Softr, we started the work."
"The best no-code platform to create websites based on airtable databases."
"Softr is an easy to use no-code platform that has so much potential."
"Creating a customer portal with Softr allows us to give our customers that bit of extra value. Our customers always comment on how easy to use our Softr portal is and love the fact that it updates with data from Airtable in real-time."
"Incredible platform - from web noob to office superstar in a month!"
"I have been impressed with the flexibility of Softr. The ability to pull data from different Airtable bases into different blocks and display them on one page was one of the main reasons I chose Softr."
"Softr is the goldilocks of no code — not too difficult, not too simple. It’s powerful in that you can build a dynamic app that reacts to user inputs, yet is simple enough to build quickly."
"Easily the shortest learning curve on any app I've used! It's very intuitive and when you can't figure something out the support is excellent and there is also a great community who are always willing to help."
"The best no-code platform to create websites based on airtable databases."
